Customer Service Sr Analyst

monterrey, nuevo león, Mexico • Posted June 09, 2026

Job Type: Full-time
Location: monterrey, nuevo león
Posted: June 09, 2026
Category: Servicio de atención al cliente
Application Deadline: July 19, 2026

Role Description

Overview

The Sr Credit Bureau Reporting Analyst is responsible for taking a data driven approach for monitoring and managing the GM Financial credit bureau reporting platform. The Sr Credit Bureau Reporting Analyst should be an expert in all aspects of credit bureau reporting in order to maintain regulatory compliance with the Fair Credit Reporting Act (FCRA). The position is expected to perform ongoing monitoring, stay informed on regulatory updates and recommend enhancements as required, and coordinate updates with both internal partners and external vendors.

Responsibilities

  • Daily and Monthly Report to the Credit Bureau
  • Information quality management of our clients
  • Detection of improvements in our processes and systems to correct the quality of information reported to the Credit information Society
  • Attend Customer requirements called challenges related to the reporting of their credit history
  • Attention to Custom...

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