Customer Service Supervisor

On-site - Pasay 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Answer incoming calls and assist customers with inquiries and concerns
• Provide accurate information regarding products and services
• Manage and prioritize scheduling requests to optimize team efficiency
• Resolve customer issues promptly while ensuring high levels of satisfaction
• Document customer interactions and maintain records for review

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1-3 years in BPO
• Skills and Competencies: Proficient in English language
• Skills and Competencies: Excellent c...