Customer Service Support 3

**In This Role, Your Responsibilities Will Be:**

+ Act as the interface between factories, sales offices (LBPs), and customers for KOB3 and Tier-1 orders, with the authority to resolve order-related issues.
+ Proactively manage customer accounts and backlog for the assigned region, with the authority to escalate critical issues affecting delivery.
+ Forecasting & Achieving the Sales POR commitment for the assigned Region/ Backlog
+ Handle all post order dispute with effective cross functional communication. Identify and support continuous improvement initiatives in order management
+ Customer co ordination for small orders like checking on payment collection, shipment arrangements and preparing shipment documents.
+ Co ordinating with internal stake holders multilanguage cross support team to do sales recognition in system.

**Planning & Execution:**

+ Proactively collaborate with global factories through effective milestone planning, identifyin...