Customer service support
guadalupe, nuevo león, Mexico • Posted June 09, 2026
Job Type:
Full-time
Location:
guadalupe, nuevo león
Posted:
June 09, 2026
Category:
Other-General
Application Deadline:
July 19, 2026
Role Description
The position:
You will be responsible for handling customer inquiries in an effective and professional manner. This includes capturing and following up on customer orders, as well as responding to phone calls, emails and chat messages, providing solutions and assistance as needed.
We value empathy and customer focus.
Responsibilities:
- Place sales orders for direct shipments. - Tracking of pending orders in the system. - Daily and periodic invoicing. - Review and maintain sales order report. - Manage the record of stocking agreements.
Requirements:
You will be responsible for handling customer inquiries in an effective and professional manner. This includes capturing and following up on customer orders, as well as responding to phone calls, emails and chat messages, providing solutions and assistance as needed.
We value empathy and customer focus.
Responsibilities:
- Place sales orders for direct shipments. - Tracking of pending orders in the system. - Daily and periodic invoicing. - Review and maintain sales order report. - Manage the record of stocking agreements.
Requirements:
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