Customer Service Team Lead

Canada, Canada, Canada • Posted June 18, 2026

Job Type: Full-time

Location: Canada, Canada

Posted: June 18, 2026

Category: Supervisors of Office and Administrative Support Workers

Application Deadline: July 28, 2026

Role Description

Position: Customer Service Representative Lead Hand 
Location: Sudbury, ON 
Reports to: Aftermarket Sales & Support Manager 

Purpose of Role 
The Customer Service Representative acts as first contact with, and liaison between, MacLean Engineering and Customers (both internal and external), in matters related to Aftermarket Sales, Field Services, Technical Services, as well as Training and general inquiries.
Essential Duties & Responsibilities
In a friendlyandprofessional manner, represent MacLean Engineering as the first point of contact with our Customer (external and internal) and ensure a timely and satisfactory response to requests for product,service,or technical support and/or requests for quotation.

Ensure department priorities are met including safety, quality, production / delivery, and other metrics as specified by the Supervisor.

Assist the Manager in scheduling shifts and reso...
                

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