Customer Service Team Lead: Elevate Service & Mentorship

A customer service company in Pasig seeks a dedicated professional to oversee daily operations of the customer service team. The role demands developing and implementing service policies, training staff for enhanced performance, and resolving escalated complaints. The ideal candidate should possess a Bachelor's degree, 2–5 years of experience in customer service, and excellent leadership and interpersonal skills. This is a pivotal position to ensure superior customer satisfaction.
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