Customer Service Training Specialist

Join our team as a Customer Service Training Specialist, focusing on developing RMO employee capabilities through engaging training programs. Conduct both onsite and remote sessions to ensure effective learning.

In this role, you will be responsible for creating tailored training materials and assessments that elevate employee performance within RMO. You'll support onboarding initiatives to integrate new hires seamlessly into company culture. Your dynamic approach will bolster retention and continuous skill development.

Key Responsibilities:
• Organize and deliver technical training sessions on RMO systems
• Create and maintain a centralized training resource library
• Plan quarterly sessions targeting specific training needs
• Collaborate with leaders for training needs assessments
• Assess learner performance through educational evaluations

Requirements:
• High school diploma or GED required; degree preferred<...