Customer Solutions Analyst (US Shift)

About The Role

Grade Level (internal use): 10

The Team: Global Solutions Team – Horizons Energy Expansion/Transition Products

The Impact: Customer Solutions Analyst (Horizons Energy Expansion/Transition)

The Customer Solutions Analyst plays a pivotal role in delivering exceptional value to our clients by providing high‑quality technical support across our diverse application portfolio. The CSA works directly with datasets spanning clean energy technology (solar, wind, batteries, etc.), supply and demand dynamics, and financial investment modeling, helping clients navigate the complexities of the energy transition and understand associated risks and opportunities.

Our team supports clients through workflow‑based presentations and personalized mentoring, ensuring a deep understanding of their needs, workflows, and challenges. Acting as a strong advocate for our customers, the CSA collaborates closely with Product, Commercial, and ...