Customer Success Associate

Customer Success Associate (RegTech)

Location: Karachi, Pakistan

Type: Full-time

About Us

Idenfo is a fast-growing RegTech company helping global organisations streamline AML, KYC, and compliance processes. We work with international clients across multiple jurisdictions, combining technology with deep compliance expertise. We're building technology that helps global organisations solve one of the hardest problems in business today - staying compliant while scaling fast.

What This Role Really Is

As a Customer Success Associate, you will act as the bridge between clients and internal teams once a sales opportunity is in progress. You will focus on managing client relationships, coordinating demos, handling documentation, and ensuring smooth onboarding and delivery for enterprise clients.

Key Responsibilities

• Support the sales team in managing active opportunities and client accounts.
• Coor...