Customer Success Associate

Andes STR is a fast-growing property management company specializing in short-term rentals across Latin America and the U.S. We combine hospitality expertise, technology, and local operations to deliver exceptional guest experiences while maximizing returns for property owners. Our team is driven by service excellence, operational efficiency, and the mission to make short-term rental ownership simple and profitable. Role Overview We’re looking for a Customer Success Associate who is proactive, highly organized, and passionate about delivering excellent service. This is a client-facing, operational role where you’ll be the main point of contact for property owners, helping them manage their investments and day-to-day operations through Andes STR. You’ll collaborate closely with internal teams—including Operations, Revenue Management, and Finance—to solve issues, improve processes, and ensure that each property performs at its best. This role reports directly to the Head of Customer Succ...