Customer Success Engineer (India)

Mercor’s Talent Success team is hiring! Our Talent
Success team is responsible for ensuring everyone using our
platform has a delightful experience end to end, from applying to
job listings, taking our AI-led interviews, accepting offers on our
platform, and getting paid for their hard work. About the Role
Mercor has thousands of users joining the platform each week to
interview for different roles our clients have posted. When they
run into issues or have questions and reach out for help, you will
be responsible for giving them a speedy and delightful experience.
You will work directly with our engineering team, triaging and
investigating bug reports so being super savvy with modern websites
and issues SaaS-type applications run into will come in handy.
Since your conversations with the talent applying on our platform
will often be the first interaction someone has with Mercor,
maintaining an enthusiastic, upbeat tone while writing at native