Customer Success Manager

Your mission

As a Customer Success Manager at mama health, you’ll be the main Client Partner for some of the world’s leading pharmaceutical companies, ensuring that they extract maximum value from our Patient Journey Analytics Platform. You will:

• Serve as the trusted advisor for our pharma clients at multiple organizational levels, working with several business functions (marketing, market access, medical, patient advocacy, analytics), helping them understand how patient insights can directly support their strategic and business objectives.
• Translate patient-reported data and real-world insights into actionable recommendations for clients, shaping launch strategies, awareness initiatives, and patient empowerement opportunities.
• Design, execute, and oversee client rollout plans, ensuring smooth adoption of m...