Customer Success Manager

Job Title: Customer Success Manager

Location: Bengaluru/Pune/Mumbai/Delhi

Experience: 10+ years in Managing customer across : Customer Success, Presales, Sales, Solution Consulting or Strategic Customer Engagement roles

Role Overview

As a Enterprise Customer Success Manager at Accops, you will be the strategic partner and business advisor for our most valued customers. This role demands a unique combination of Technical depth, Industry understanding, and Business strategy to identify customer use cases, drive adoption, and deliver long-term value.

You will work closely with C-level stakeholders to translate business challenges into technological outcomes, ensure successful product deployment, and lead value-based expansion conversations.

Key Responsibilities

• Drives product adoption and retention customer w...