Customer Success Manager

About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000 e-commerce brands globally across 50 countries and are fortunate to have raised $5.5M along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - and do read through our 200 odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this ) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- About the role We want to keep our customers for life . To do that, customer success is probably going to be our most important funct...