Customer Success Manager

About Rootly

At Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry‑leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry; we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.

Customers love Rootly. Companies such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. We obsess over our delightful enterprise‑ready platform and unique partnership model. Our customers have reviewed us 5 stars on G2.

Investors love Rootly. We are backed by respected funds including Y Combinator and investors such as the CTO of Dropbox and GitHub. We conduct monthly financial reviews as a team and publish our weekly ...