Customer Success Specialist (Support)

Vancouver, British Columbia, Canada • Posted March 20, 2026

Job Type: Full-time

Location: Vancouver, British Columbia

Posted: March 20, 2026

Category: Information and Record Clerks

Application Deadline: April 29, 2026

Role Description

Position Overview
Strutta is currently seeking a Customer Success team member for a one-year term (maternity).

Strutta is a DIY Social Media Contests & Sweepstakes platform based in Vancouver that has served some of the largest consumer brands in the world over its 9-year existence.

We are currently looking for a support delivery expert to cover our Customer Success function for a 1-year term. You’ll be enabling a highly diverse group of users and partners as they work to develop social promotions for their brands using our online platform.

You:
Have 3-5 years’ experience in a support capacity
Love problem solving and feel comfortable in high-pressure situations
Have worked in a software environment before
Are a strong communicator and execellent provider of customer service, both over the phone and through email
Are comfortable in ZenDesk, Desk.com, or an equivalen...
                

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