Customer Support Advisor

Pune, Maharashtra, India • Posted June 03, 2026

Job Type: Full-time
Location: Pune, Maharashtra
Posted: June 03, 2026
Category: Computer Occupations
Application Deadline: July 13, 2026

Role Description

Job description

duties and responsibilities

A Customer Service Advisor’s primary goal is to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. Their main duties and responsibilities include:

  • Responding to customer complaints
  • Escalating problems to the technical team or other members of the product team
  • Updating customer information in the company database
  • Providing information about new and existing products and services
  • Tracking and processing new orders and refunds

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