Customer Support Associate

Customer Support Associate - This is an entry-level position, best suited for fresh graduates (B.Sc. or B.A. or BBA or B.Com or equivalent)

Kozhikode Kerala

We are looking for a responsible and organized Customer Support Associate to support day-to-day coordination and operational activities. The candidate should be detail-oriented, have good communication skills, and be comfortable handling administrative and coordination tasks.

Key Responsibilities
Handle daily operational and coordination activities
Manage customer communication through phone, WhatsApp, and email
Maintain and update records, reports, and internal documents
Coordinate with internal teams and external contacts
Support scheduling, follow-ups, and task tracking
Assist in resolving customer queries and operational issues
Ensure smooth execution of assigned operational processes

Required Skills
Good communication skills in Malayalam and basic English
Basic com...