Customer Support Associate - Non Voice

Bengaluru, Karnataka, India • Posted June 07, 2026

Job Type: Full-time

Location: Bengaluru, Karnataka

Posted: June 07, 2026

Category: Computer Occupations

Application Deadline: July 17, 2026

Role Description

 
  Job description 
 
   Job Summary : 
 We are looking for a motivated and detail-oriented Customer Support Associate to join our non-voice process team. The ideal candidate will handle customer inquiries and provide support through email, chat, or other written communication channels. This role demands excellent written communication skills, problem-solving abilities, and a customer-first attitude.
 
   Key Responsibilities : 
 Respond promptly and professionally to customer inquiries via chat, email, or ticketing systems.
 Resolve customer issues efficiently while maintaining a high level of accuracy and empathy.
 Document customer interactions and solutions in the system for future reference.
 Identify and escalate priority issues to the appropriate team as needed.
 Collaborate with team members to improve processes and enhance the customer experience.
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