Customer Support Associate

Position: Customer Support Associate

Location: Eastwood, Quezon City

Work Setup & Shift: Onsite | Night Shift

Benefits

• Competitive Rewards: Enjoy above‑market compensation, healthcare coverage on day one, and performance bonuses.
• A Collaborative Spirit: Participate in company‑sponsored events and activities.
• Work‑Life Harmony: Flexible arrangements to balance work and life.
• Career Growth: Opportunities for continuous learning and advancement.
• Inclusive Teamwork: Celebrate diversity and foster an inclusive culture.

Responsibilities

Customer Service

• Respond promptly to customer inquiries through email, SMS, inbound and outbound phone calls.
• Provide accurate information about products, services, and company policies.
• Address and resolve customer inquiries and complaints or elevate them when necessary.
• Maintain...