Customer Support Coordinator

Customer Support Coordinator
Up to £31,000 per annum
Haydock, Merseyside
Monday to Thursday 8am until 4.30pm & Friday 8am until 1pm
Permanent

Our client, a global manufacturer based in Haydock, Merseyside is currently recruiting for a permanent Customer Support Coordinator.

The role:
As a key member of the Customer Support team, you will be responsible for managing the full customer order lifecycle from entry through to delivery, ensuring accuracy, timely communication, and a seamless customer experience. You will work in close co-operation with Sales, Planning, Quality, and Logistics to meet customer requirements and delivery expectations.

Key responsibilities:

Accurate entry and processing of customer orders using SAP
Establish and maintain regular communication with customers via telephone and email resolving queries and providing updates.
Screening of sales enquiries.
To become familiar with the product lines and th...