Customer Support Engineer

Shenzhen, Guangdong Province, China • Posted May 29, 2026

Job Type: Full-time

Location: Shenzhen, Guangdong Province

Posted: May 29, 2026

Category: Information and Record Clerks

Application Deadline: July 08, 2026

Role Description

Responsibilities
Evaluate and diagnose problems and make appropriate repairs. Work with co-workers, customer & field support in isolating and solving problems.
Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems. 
Customer interface : daily machine status, PM status, machine time , P/T in/out communication with customer. 
Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. 
Prepare written technical reports on an independent basis. Provide if appropriate support and assistance to less experienced ASML or local personnel as necessary. 
Handling tool/parts for service actions with high quality 
Should expect to spend more than 50% of the time inside the clean room working with mechanical and electrical equipment. 
Can work flexibly, can accept overtime working - Have initiative to co...
                

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