Customer Support Engineer

We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience.

As a Customer Support Engineer you will be responsible for providing technical support, definition and implementation of engine work scopes in agreement with the customer.

Responsibilities

• Support actively by identifying, participating, or leading in problem solving activities or initiatives
• Prepare and define engine work scopes for engine shop visits regarding customer requirements, SR Technics technical standard and contractual obligations
• Optimize the workscope in regard of performance, reliability, shop visit costs and turnaround time
• Be technical customer support for these engines during the shop visit
• Define and improve the technical standard and maintenance concept of the PW1100G-JM mainly and LEAP Part 145 and all quality and commercial aspects
• Suppo...