Customer Support Executive

About the Company

ZingHR is a leading AI-enabled, cloud-based Human Capital Management (HCM) platform that helps enterprises manage their complete employee lifecycle — from hire to retire. With a strong presence across India and global markets, ZingHR empowers organizations with scalable HR automation, payroll, compliance, performance management, and workforce analytics solutions.

About the Role

Customer Support Executive – HRMS

Experience: 2 Years

Location: Pune

Employment Type: Full-Time

Responsibilities

• Provide functional support to clients on HRMS application
• Resolve user queries via calls, emails, and ticketing systems
• Assist clients with system navigation and issue resolution
• Coordinate with internal teams for escalations
• Ensure SLA adherence and client satisfaction
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