Customer Support
makati, national capital region, Philippines • Posted July 03, 2026
Job Type:
Full-time
Location:
makati, national capital region
Posted:
July 03, 2026
Category:
Other-General
Application Deadline:
August 12, 2026
Role Description
Requirements:
- Female with Bookkeeping NC III Certification achieved recently or within the past 2 years.
- With or without experience.
- Able to commute to or is a resident of Makati or nearby areas.
- With Social Media skills Of good character and suitable communication skills.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues in a timely and efficient manner.
- Document customer interactions and maintain accurate records.
- Escalate complex issues to the appropriate departments.
- Follow up with customers to ensure their issues are resolved.
- Provide product information and troubleshooting assistance.
- Process orders, returns, and exchanges.
- Maintain a high level of product knowledge.
- Identify and report trends in customer issues.
- Collaborate with team members to improve customer service processes.
- Me...
- Female with Bookkeeping NC III Certification achieved recently or within the past 2 years.
- With or without experience.
- Able to commute to or is a resident of Makati or nearby areas.
- With Social Media skills Of good character and suitable communication skills.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues in a timely and efficient manner.
- Document customer interactions and maintain accurate records.
- Escalate complex issues to the appropriate departments.
- Follow up with customers to ensure their issues are resolved.
- Provide product information and troubleshooting assistance.
- Process orders, returns, and exchanges.
- Maintain a high level of product knowledge.
- Identify and report trends in customer issues.
- Collaborate with team members to improve customer service processes.
- Me...
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