Customer Support Manager

Astana, Akmola Region, Kazakhstan • Posted May 25, 2026

Job Type: Full-time

Location: Astana, Akmola Region

Posted: May 25, 2026

Category: Other-General

Application Deadline: July 04, 2026

Role Description

Job description
G5 Games is a Swedish developer and publisher of mobile games played by over 250 million people worldwide. We create large-scale projects, such as Sherlock, Hidden City®, and Jewels of Rome®, and continuously enhance their technical foundation.

We are strengthening our team and looking for a Customer Support Manager. Do you have what it takes? Apply now!

 What You Will Work On:
Delivering support to customers by providing information in response to inquiries via helpdesk;

Creating FAQs and user guidelines. Posting them to company's website and helpdesk;

Processing customer feedback and escalating issues that require further investigation;

Monitoring customer complaints and store reviews. Answering customer complaints at the app stores.
What We Expect:
Upper-intermediate/advanced level of English is a must;

Good writing skills. Be able t...
                

Interested in this role?

Click the button below to start your application for Customer Support Manager at G5 Entertainment AB.

Apply Now