Customer Support Representative: Booking platform: Croatian

Start : remote only already based anywhere in Greece, if from abroad on-site in Athens: both start: 17th April

Position: Customer Support Representative

Location: remote, Greece

Work model: on-site, 100%

Employment type: Full-time

Remuneration: Base salary. 

DUTIES AND RESPONSIBILITIES:

• Respond promptly and professionally to incoming customer inquiries through various communication channels

• Research and identify effective solutions to resolve customer issues or concerns

• Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management

• Provide accurate and complete information using appropriate tools, systems, and procedures

• Maintain a high standard of customer service and contribute to a positive customer or partner experience

• Col...