Customer Support Representative-Fresh grad.

Managing Consultant @ Gateway-Search | Executive Search | Recruitment | Talent Acquisition | Business Development

About the Company Our client is a leading battery manufacturing company dedicated to innovation and sustainability.

Work Location Rawang, Selangor, Malaysia (Onsite)

About the Role The Customer Support Service role is crucial in ensuring customer satisfaction and maintaining strong relationships with our clients. You will be the first point of contact for customer inquiries and support.

Responsibilities

• Respond to customer inquiries via phone, email, and chat (Whatsapp, WeChat).
• Provide product information and support to customers.
• Resolve customer complaints and issues in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with other departments to enhance customer experience.

Qualifications

• Diploma/ Bachelor's degree in B...