Customer Support Representative

Lahore, Punjab, Pakistan • Posted June 04, 2026

Job Type: Full-time

Location: Lahore, Punjab

Posted: June 04, 2026

Category: Computer Occupations

Application Deadline: July 14, 2026

Role Description

 
  Job Description 
 Handle customer concerns/complaints in a courteous and professional manner and within established guidelines and escalate as necessary.
 Demonstrate strong domain knowledge and communicate accurate information to the customers.
 Use ticketing system and other software to enter and maintain relevant data.
 Coordinate and follow up on customer inquiries with relevant stakeholders to timely close open tickets.
 Meet all performance metrics on regular basis.
 Maintain data confidentiality.
 Share reports on daily performance.
 
  We are looking for 
  Education:  Minimum Education: Graduation
  Experience:  Minimum 1 year call center experience.
 
  Skills 
 Excellent communication skills, both oral and written in English.
 Strong customer orientation.
 Good arithmetic and computing skills.<...
                

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