Customer Support Representative

eTeam Workforce Private Corporation Philippines

On-site - Makati No Exp Required High/Senior High School Full-time

Responsibilities

• Answer customer inquiries via phone, email, or chat in a professional and friendly manner.
• Provide accurate information about products, services, or accounts.
• Help customers troubleshoot problems or escalate issues to the appropriate department.
• Record customer interactions and update customer accounts in the system.
• Follow up on customer requests to ensure satisfaction.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.

Qualifications

• Education: At least a high school diploma or college level (any course).
• Experience: No prior experience required — fresh graduates are welcome or OJT experience in Customer Service.
• Skills:
• Good communication skill...