Customer Support Specialist (Mérida)

Customer Support Specialist

Join the Daytrip team as a Customer Support Specialist and build on your professional skills while helping us become a globally recognized travel brand. Our young team of customer-focused, travel and tech enthusiasts is on a mission to create a new approach to traveling, and become a household name for travel needs by creating unforgettable memories for travelers across the globe.

What the job entails

• Actively handling last-minute bookings and communicating with partner drivers.
• Reviewing booking details, processing changes, and resolving complaints.
• Working a versatile rotating schedule on a 24-hour cycle with teams in Merida, Mexico, and Prague, Czech Republic.

What we are seeking

• Full English proficiency (C1-C2).
• Fluent Italian speakers are a big plus.
• Optimistic individuals who want to grow professionally, with a built-in can-do attitude.
• ...