Customer Support Specialist

Designation - Customer Service Executive (Non Voice)

Qualification - HSC + 6month experience / Graduate Freshers - Can also apply

Shifts - Rotational shifts (Including Night Shifts)

Salary - 19k CTC Monthly

Benefits- PF/ ESIC/ Pick or Drop facility (between 10pm - 6am)

5 days working with 2 rotational week offs

Location - Mumbai (Malad)

Immediate Joiners Preferred

Roles & Responsibilities:

- Handle customer Documents (international clients).

- Deliver accurate information and ensure customer satisfaction.

- Troubleshoot and escalate issues when required.

- Maintain high-quality service standards in all interactions.

- Follow process guidelines and meet performance metrics

(Domain Knowledge - BPO Voice/Non-Voice/ Customer Service)

Co...