Customer Support & Tech Troubleshooter

Mexico, ciudad de méxico, Mexico • Posted June 10, 2026

Job Type: Full-time

Location: Mexico, ciudad de méxico

Posted: June 10, 2026

Category: Servicio de atención al cliente

Application Deadline: July 20, 2026

Role Description

                    Umbrella BPO is seeking a Customer Support Specialist in Mexico City to provide exceptional support to clients. The ideal candidate will have at least 3 years of experience in customer support, preferably in a BPO environment. Key responsibilities include resolving client inquiries, diagnosing technical issues, and contributing to process improvements. Strong communication skills and professional English fluency are essential. Join our dynamic team and help deliver outstanding service and support to our clients.
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