Customer Support & Workforce Optimization Analyst

TASQ Staffing Solutions is seeking a professional for a workforce management role in Metro Manila, Philippines. The candidate will monitor real-time operations, create staffing forecasts, and manage agent schedules. Candidates should have a Bachelor's degree in Business Administration or a related field and experience in customer support or BPO environments. Knowledge in digital advertising processes, workforce management principles, and proficiency in CRM tools like Salesforce is essential for this role.
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