Customs Assistant - CA DBS

Parañaque, Metro Manila, Philippines • Posted June 04, 2026

Job Type: Full-time

Location: Parañaque, Metro Manila

Posted: June 04, 2026

Category: Information and Record Clerks

Application Deadline: July 14, 2026

Role Description

Time Type:
 Full Time Key Tasks & Deliverables
Check the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within allowed KPI.

Follow the SOP with the steps on how the process of vetting and compiling and/or Customs Administration. Check special instruction to specific customers.

Report irregularities as per SOP.

Send email communication to responsible party for any missing documents for Customs clearance. Perform proper escalation when necessary.

Attend to customer Pre-lodge/customs activities and queries.

Sending jobs into pre-lodge/customs.

Active participation in project for process improvements 

Individual Performance to meet/exceed expectations as defined in the SLA

Work under the direction of Team Leader/s

Adapt to DSV MNL ISSC culture and perform in line with the Values/behaviors defined

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