CX Operations & Insights Analyst

DiDi Global is looking for a skilled analyst to join its team in Mexico City. The role focuses on performing data analysis, improving procedures, and collaborating with stakeholders to enhance customer experience. Candidates must hold a Bachelor’s degree in relevant fields, be proficient in Excel and English, and possess excellent communication skills. This position is crucial for driving strategic improvements in a high-growth environment and requires comfort in working with cross-functional teams across time zones.
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