D365 Unified Service Desk Engineer

Remote, Remote, Spain • Posted June 11, 2026

Job Type: Full-time

Location: Remote, Remote

Posted: June 11, 2026

Category: Other-General

Application Deadline: July 21, 2026

Role Description

On behalf of a global client, RED is currently looking for a specialist with hands-on experience in Microsoft Dynamics 365 Customer Service, focused on the development, configuration, and customization of solutions within the Unified Service Desk.D365 Unified Service Desk Engineer for a 100% remote position till 2028. 

Role Details:   

Duration - 12 Months + extension (multi year project) 
Capacity - 5 days/week, 8 hours/day - local time zone (some meetings may be US time zone) 
Location - 100% remote 

Job Details:   

The selected candidate will contribute to the evolution of our agent desktop platform, working on advanced customizations, hosted controls, and CTI integrations within Dynamics 365. 

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