Danish-Speaking Technical Support Advisor Malaga, Spain

Are you a Danish speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of Malaga!

Why Join us?

• Work in an international and multicultural team
• Career growth opportunities with specialized training
• Competitive salary and benefits package
• Fully paid training on company procedures and technology
• Office located in the heart of Malaga

Responsibilities:

• Provide 1st-level IT support via phone, email, chat, and self-service portal
• Assist employees with system operations and troubleshooting
• Perform root cause analysis and resolve technical issues remotely
• Monitor and categorize IT tickets in the ITSM system
• Use internal knowledge databases fo...