Data Analyst - CX & AI (d/f/m)

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our team of 1,500 Personios is building user-friendly products that delight our 15,000+ customers and their million employees. Ready to make an impact from day one?

This role requires 2 days per week in the office and is based in Munich, Berlin, or Dublin.

The Data Analyst - CX & AI reports directly to the Head of Customer Analytics and sits within the Analytics department of Personio's broader Data team. This role sits at the intersection of traditional BI, prescriptive analytics, and AI automation. This is not a dashboard-builder role. It is a role for someone who can combine deep customer understanding with hands-on AI tooling to generate insights, automate analytical workflows, and directly influence CX decisions.

This role bridges two worlds: the analytical rigour of a data scientis...