Defect Manager

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation.

Key Requirements

• Years of experience in defect management or quality assurance
• Manage the end-to-end defect lifecycle including identification, documentation, analysis, prioritization, tracking, and closure
• Oversee defect logging and tracking using tools such as Jira, Azure DevOps, or similar
• Lead defect triage meetings to prioritize issues based on severity and business impact
• Perform or lead root cause analysis (RCA) to prevent recurring issues and improve processes
• Prepare and present defect reports, metrics, and trends to stakeholders and management
• Act as a bridge between QA, development, and project teams to ensure timely resolution of defects
• Maintain system documentation and ensure adherenc...