Delivery Solutions Architect (Conversational Designer)

Munich, Bavaria, Germany • Posted June 05, 2026

Job Type: Full-time
Location: Munich, Bavaria
Posted: June 05, 2026
Category: Computer Occupations
Application Deadline: July 15, 2026

Role Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?


As a Delivery Solutions Architect in our Professional Services team, you will empower and support customers and partners to build exceptional AI-driven conversational experiences. You’ll lead the design of virtual assistants and user journeys, support onboarding and solution delivery, and serve as a subject matter expert in conversational design. This role is essential to ensuring project success and driving customer satisfaction through engaging, natural, and effective dialog flows with a strong focus on Conversation Design.


How will you make an impact?

  • Use case discovery

  • Requirements engineering

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