Deposit Operations Associate

Job Description
Insight Global is currently hiring a Deposit Operations Associate to join our client's team in Tempe, AZ. Our client is a global cryptocurrency and Web3 platform. The Deposit Operations Associate will play a critical role in managing wire deposits and withdrawals, ensuring accuracy and security in transaction processing, and supporting internal teams to resolve payment-related issues. This individual will be expected to work Sunday - Thursday from 6 pm to 3 am. This is a hands-on, detail-oriented role ideal for someone eager to grow in the crypto space and contribute to a high-performing operations team.

Payments Processing:
-Manage wire deposits and withdrawals end-to-end.
-Handle manual queues and process returns.

Customer Support Coordination:
-Collaborate with internal teams to resolve payment-related issues.

Banking Partner Requests:
-Respond to fraud recall and compliance requests.
-Work with compliance teams to revie...