Deskside Support

Key Responsibilities:

Desktop Operation and Support

• Installation, configuration, administration and maintenance of ongoing usability of desktop, computers, peripheral equipment and software within established standards and guidelines.
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Recommends and / or performs upgrades on systems to ensure longevity.
• Works with procurement staff to purchase hardware and software; Assesses functional needs to determine specifications for purchases.
• Orders computer supplies.

Windows Administration

• Has experience with Terminal Services, Active Directory, Group Policy and tools from 2008, and 2012 server, DFS Service.
• Knowledgeable with Windows 7 to 8.1 and Windows 10 (preferably) operating systems, windows imaging (SCCM 2012, MDT, WDS and ...