Deskside Technician l

Job ID: 63562
Job Category: Deskside Technician I
Position Type: Full Time
Remaining Positions: 1 Details: Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?
Provide Level 1 and Level 2 deskside support for desktops, laptops, mobile devices, printers, and peripherals
Diagnose and resolve hardware, software, OS, and network-related issues
Perform installation, configuration, imaging, and upgrades of systems and applications
Troubleshoot Windows and/or macOS operating systems
Support Active Directory tasks (password resets, account unl...