Desktop Engineer

Overview

Bournemouth – fully onsite. We’re working with a Bournemouth-based Managed Service Provider looking for a Desktop Engineer to join their growing service desk team. This is an excellent opportunity for someone looking to build a long‑term career in IT support within a hands‑on MSP environment.

You’ll be responsible for preparing, configuring and deploying customer devices across desktops, laptops, mobiles and tablets, while also supporting the wider service desk team when required.

Responsibilities

• Building and deploying Windows desktops, laptops, mobiles and tablets
• Installing operating systems, Microsoft 365 applications and endpoint security tools
• Managing asset records, stock and lifecycle documentation
• Supporting hardware refreshes, repairs and decommissioning
• Preparing and shipping equipment to end users
• Logging and managing tickets through ConnectWise
• Escalating is...