Desktop Support Analyst

Description
We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users in Green Bay, Wisconsin within a manufacturing environment. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving day-to-day technology issues, and delivering responsive support that helps employees stay productive. The role offers a strong mix of desktop troubleshooting, device support, and direct interaction with internal teams in a fast-paced onsite setting.


Responsibilities:

• Deliver first-line support for desktops, laptops, tablets, barcode scanners, printers, and other end-user devices across the site.

• Investigate technical issues involving hardware, operating systems, and business applications, then apply practical solutions to restore service quickly.

• Prepare and deploy new equipment through imaging, configuration, installation, and replacement activities throughout the de...