Desktop Support Analyst

Mississauga, Ontario, Canada • Posted March 23, 2026

Job Type: Full-time

Location: Mississauga, Ontario

Posted: March 23, 2026

Category: Computer Occupations

Application Deadline: May 02, 2026

Role Description

Position Details
What you will do :
A combination of on phone support for internal CAA Associates and onsite support

Support tasks for this position include incident handling, problem identification, ticket Management (logging and tracking), troubleshooting, resolution, hardware and software support, incident, and problem escalation

Provide 1st, 2nd level technical support for Windows 10, O, remote connectivity as well as several business specific applications

Experience in managing devices in Intune

Provide support in a Citrix environment

Provide support to virtual desktops in an Azure environment

Management, setup and maintenance of all IT equipment onsite, this includes printers, Video conferencing and other IT assets 

Setup and configuration of new hardware and software

Educate users on how to use systems and applications as required

Asse...

Interested in this role?

Click the button below to start your application for Desktop Support Analyst at CAA Club Group.

Apply Now