Desktop Support Engineer

Abu Dhabi, United Arab Emirates | Posted on 05/29/2025

Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.

Job Description

Preparation of Temporary Laptops

• Re-image the temporary laptops to be used during this project
• Reach out to the end-users to explain the process
• Confirm with the end-users that all their data is saved in OneDrive
• Deliver and configure the temporary laptops for the end-users and allow for data synchronization
• Collect the end-users’ laptops to start their imaging process

Re‑imaging Process

• Apply the approved Golden Image
• Use the approved naming convention
• Liaise with relevant security teams to ensure newly imaged devices are compliant as per the ad...