Desktop Support Engineer (Independent Contractor)

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.

Location: Brampton, Ontario, CA

Contract Type: Independent Contractor / Freelancer

Start Date: Immediate

Eligibility: Canadian Citizens and Permanent Residents Preferred

The Desktop Support Engineer (Full Time) role is responsible for providing first- and second-level technical support while also managing the efficient assignment and dispatch of service requests. This on-site role ensures end‑user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.

Key Responsibilities

• 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting or violatin...