Desktop Support Engineer (L2 level)

Job Title: Desktop Support Engineer (L2 level)

Exp: 3+ Years

Type: Contract for 6 Months + Extendable

Location - Noida/ Bangalore

Night shift rotational

Role Summary: We are looking for a Desktop Support Engineer who has L2 level experience n troubleshooting hardware and network devices.

Job Responsibilities:

• Knowledge of Service Now.
• Familiar with running SSH commands on network devices.
• Experience using Citrix Desktops.
• Experience using Remote Desktop to configure hardware and software on Windows computers.
• Knowledge of DHCP and DNS.
• Experience working on incidents passed to them from lower-tier support groups.
• Experience in troubleshooting complex hardware and software components.
• Knowledge of configuring network-based printers